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relationship-based banking Archives - BankLabs

Bank Business – Mobile Tools to Improve Relationship Based Banking

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Relationships with business banking customers has become increasingly important over the last few years, especially with several competitors in the market. How is your FI taking your customer into consideration when providing digital solutions? The latest article in Bank Business by President and Co-founder of Bank Labs breaks down how to build a better relationship with business banking customers : https://www.bankbusiness.us/so-you-say-youre-a-relationship-banker/

FinTech Can’t Beat Community Banks

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My team and I have been called contrarian, which we will take as a compliment; we believe that the best community banks will beat the best FinTech players. Best on best so to speak.

Why do we feel this way?

Because, FinTech cannot win against modern community banks that combine their in-market, relationship-based banking with progressive technology.

To start, we define things a bit differently than most…

Community Bank(ing): ‘It is a way of doing business, not a size. It is about in-market, relationship-based banking.’

Progressive Technology: ‘Mobile-first products built to be banker-first (not bank) to enhance customer relationships, plus, marketplace technology that expands loan opportunities.’

BankLabs‘ ‘why’ is to ensure the survival and growth of community banks. Traditional financial institutions and the companies that have historically served them face disruption like never before. There are approximately 2,400 FinTech companies hunting for success and community banking customers are in their crosshairs.

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